Frequently Asked Questions

On average, background checks are completed in less than 24 hours, and 80% of nationwide criminal record checks return in <1 min. Our automated processes ensure rapid results, which undergo quality assurance checks for maximum accuracy. When completed, records are immediately uploaded to the client dashboard for efficient review.

For more complex reports, our nationwide network of county verification professionals are available for in-person verification of records, where required. We will provide an adequate timeline and complete your request as quickly as possible.

Other factors that may impact timing include: jurisdictions searched, availability of digital records, candidate history, etc.

Once you choose the reports suitable for your business needs, a dedicated professional will provide a customized quote. Our team can have you set up to screen your first applicant in as quick as one day. Click to get started now.

Yes, we provide employment screening services nationwide.

We do not provide background checks to individuals.

In general, background checks report seven years of criminal and court records.  Some searches may have varying durations, depending on record availability.  Limitations on reportable history are governed by federal and state laws.

The status of all orders is updated real-time in our online portal.  If you need further assistance in accessing the portal, please contact our support team.

A credit check is not typically included in a standard background check, but it can be added when appropriate for certain roles – such as positions involving financial responsibility – and when permitted by applicable laws and authorized by the candidate.

Adverse Action can be complicated and time-consuming for employers. We have helpful resources in our portal that enable employers to generate necessary notices using templates. Our portal also keeps an audit log of these transactions to assist with your documentation.

Our membership with the Professional Background Screening Association ensures we are notified continually of significant changes. Additionally, our team has extensive experience in performing background screenings and with the requirements of state licensing agencies, which at times are more restrictive and/or prescriptive than the legal requirements alone. Our internal review processes are designed to verify we are compliant with laws and regulations so you have the assurance of reliable data.

In addition to typical background screenings, our reports can check the following:

• Medicare/Medicaid exclusion lists
• Misconduct and Abuse Registry Searches
• Credential Verification
• Some State Licensing Required searches

Contact our Solutions team to discuss options today.

We serve companies across sectors, thanks to the expertise of the dedicated co-founders whose sweeping knowledge of industry is the byproduct of years of service. Click here to find your industry.